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 GriffeyShoes.com

Shipping & Returns

1.Shipping Policy

1).Generally, we will process and send all orders within 24 – 48 hours.

2).All the goods will begin delivery from China.

3).Shipping Methods vary depending on your own idea.EMS is our most common shipping method.It is free of charge, which is the same as USPS in America, and it needs 5 – 10 days for arriving.Another way is express shipment, which is like FedEx, TNT, UPS.For such shipment, you need to pay extra $30, and the goods will arrive in 3 – 4 days.

4).Shipping prices are based on estimated costs.If you are from USA, UK, France, Germany, Spain, Italy, Canada, Australia, New Zealand, Mexico, Switzerland, Belgium, Ireland, Denmark, Japan, Portugal, Norway, Greece, Singapore, Vietnam, you allow to receive by no charges.

If you are in Holland, Iraq, Russia, Poland, and Iran, you need to pay $30.The last situation, if you are from Brazil, you should pay $10, or you are from Guadeloupe, $50 demanded.

5).On delivery of your order, please be informed that the courier services may require someone to sign as an acknowledgement of delivery.All products must be signed for by an adult.If there is no one to receive the delivery of the products, a message will be left, and you should contact with the local post office as soon as you can.

6).If there are some events that out of our control, such as bad weather, holidays, natural disasters, etc., please pay attention to the delayed products.

7).If you do not receive any message about the packages, you can email us, or make a telephone call to our customer service.


2.Return Policy

1).If it's our mistake that the product which we offer is not in accordance with your size, color, or style, you can report us, and we will send the right product as soon as we can.You needn't to pay any other additional fees.

2).If you are not happy with the product that we sent, and you want to change for another or return your purchase which is unused, you must contact our office first to get detailed information.

3).The return items must conform the following conditions, failing which the product will not be accepted back:

A.The returned product should within 30 days from the date of delivery.

B.It must be in its original packaging.

C.All labels, and other tags and wrappings should be present in proper condition.

If you have any questions about our policies, you can get in touch with the Customer Service.